2025 - Present — Head of IT Enterprise Architecture
PT XLSmart Sejahtera — Leading EA strategy & governance for next-gen telecom services platform.

2017 - 2025 — Enterprise Architect
PT XL Axiata — EA for 50M+ subscriber operator. Cloud transformation, microservices, API gateway standardization, omni-channel CX, 360 analytics. Reduced infra cost 35%, availability 99.9%, time-to-market +50%.

2016 - 2017 — Consultant
PT IBM Indonesia — IT managed services for billing & charging (Ericsson CS 5.0, Netcracker, CSG, Siebel).

2011 - 2016 — Solution Architect — Revenue Management
PT Ericsson Indonesia — End-to-end charging/billing solutions across SEA (Indosat, U Mobile MY).

2004 - 2011 — Senior Support Engineer
PT Ericsson Indonesia — Regional SEA support for charging, billing, mediation, VAS.

2001 - 2004 — System / Billing Engineer
PT Natrindo Telepon Selular (Lippo Telecom) — BSS, data warehouse, revenue assurance.

Dody Adhianto